Maintenance Service
from Pure Water Guys

Pure Water Guys provides same and next day service on all of the products we provide to our clients. Our trained service technicians are kind, curteous, and know how to identify any potential issues with your water purification system.

Simply place a local call to Pure Water Guys help desk and speak with a live dispatcher in Santa Rosa & Windsor, CA.
Our office is open 8am - 5pm 7 days a week!

Maintenance program will include:
Same/Next Day Service | Lifetime Replace/Repair Warranty

Contact Us

WHAT SHOULD WE DO IF OUR HOT WATER STOPPED WORKING?

1. Make sure system is plugged in.
2. Make sure the water source has not been shut off.
3. Make sure water in tank isn't empty. Remember the Cold Tank only holds so many gallons to keep it fresh and moving. When multiple fill up the system needs time to replenish. Wait 30-40 mins for the tank to completely refill. If the water still is not working please give us a call so we can get a technician out.

If these recommendations don't work, call us and we'll send a technician to fix the problem.